White Papers and Views

LearnLab: A New Learning Curve
At the Steelcase University Learning Center, the LearnLab has taught researchers some new lessons. Students perform well in collaborative areas where they can interact with professors and peers, and accommodating different learning styles is easier than it seems.
LearnLab White Paper - PDF - 774KB   

Healthy Settings for Learning
Many experts agree that certain environmental conditions promote learning. Here are several examples of what some believe stimulate the synapses.
Healthy Settings for Learning White Paper - PDF - 89KB   

Lessons in Learning
You live and learn as they say. But what and how each person learns is as unique to an individual as his fingerprint.
Lessons in Learning White Paper - PDF - 117KB   

Environments for Learning and Education
Competition for the best and the brightest is a reality. Creating environments that stimulate and support learning is essential to success.
Environments for Learning White Paper - PDF - 602KB   

Learning Environments For the Information Age
The need for learning is a basic fact of life, a fundamental rule of business, and a critical element of success.
Learning Environments White Paper - PDF - 529KB   

Midterm Review: Colleges put Steelcase LearnLab Environments to the Test
Steelcase LearnLab environments help students learn in a way that fosters collaboration, encourages interaction, and prepares them for the real world.
Midterm Review White Paper - PDF - 4.2MB   

Not Your Parents’ Campus
Twice as many students are attending colleges compared to 20 years ago. This is driving changes that are reflected in the facilities being built and renovated on campuses.
Not Your Parents’ Campus White Paper - PDF - 546KB   

Sustainability Grows Up
Sustainability is hot. It has transcended its environmental roots and is now the talk of the business world. Any new product, process, or space design of any importance must have sustainability at its core.
Sustainability Grows Up White Paper - PDF - 876KB   

Get A Whiff Of This: The Lowdown on Product Emissions Testing
Analytical chemistry tools are now available that make it possible for technicians to "see" what comes off of drying paint—and many other building products—in ways that weren't possible in the past. Only a small number of labs are dedicated to this important task, but the results of their work are already leading to healthier products and healthier buildings.
Get A Whiff Of This White Paper - PDF - 850KB   

Living in a Material World
As the workplace becomes more educated about the chemicals in materials used to create workspaces, it is becoming easier to create healthier work environments.
Living in a Material World White Paper - PDF - 717KB   

What is Cradle to Cradle?
As a way to identify "green" products across a variety of industries from cleaning products to commercial interiors, C2C is an important new sustainability benchmark. Using C2C products inspires innovation and offers a unique opportunity to redefine quality while improving the health of employees.
What is Cradle to Cradle White Paper - PDF - 605KB   

Green Buildings
A fast-growing trend aiming to design buildings that consume less energy and water; use recycled materials; and keep employees healthy and productive.
Green Buildings White Paper - PDF - 19KB   

LEEDing Buildings
LEED is the gold standard for green building projects and is pursued by businesses around the globe. Learn about the first projects and the features that make them unique.
LEEDing Buildings White Paper - PDF - 176KB   

Samuel Mockbee: Shelter For The Soul
Based on Mockbee’s vision, students are learning to build homes for less than $30k with materials such as discarded tires and bottles and salvaged carpet tiles.
Samuel Mockbee White Paper - PDF - 535KB   

Genzyme: As Green As It Gets
Genzyme Center, a 12-story 350,000-sq. ft. building, is one of the greenest office buildings ever built and one of the most employee focused.
Genzyme: As Green As It Gets White Paper - PDF - 328KB   

Clearly, Tree-Hugging Has Gone Mainstream
The first Earth Day was 35 years ago, and the quest for environmental progress has been evolving rapidly ever since.
Tree-Hugging Has Gone Mainstream White Paper - PDF - 647KB   

Going Green
An interview with Allan Smith, Director, Communications and Environmental Strategy, Steelcase Inc.
Going Green White Paper - PDF - 313KB   

It’s Not Easy Being Green
If a carpet is made from 100% recycled products but takes five times the energy to produce and is trucked from 2,500 miles away, is it green?
It’s Not Easy Being Green White Paper - PDF - 378KB   

Buying The Right Chair For The Right Task
When it comes to where we rest our laurels, we’re a pretty demanding bunch. This white paper offers a few pointers on how to choose a chair that works for you.
Buying The Right Chair For The Right Task White Paper - PDF - 3MB   

Leap Productivity and Health Impacts Study
In a comprehensive field study, participants who received the Leap chair and ergonomic training showed a decrease in physical symptoms and a 17.8% increase in productivity.
Leap Health Study White Paper - PDF - 814KB   

Your Head Is Not A Bowling Ball
Learning how to make simple adjustments to your workstation and habits can greatly enhance your well-being and your productivity.
Your Head Is Not A Bowling Ball White Paper - PDF - 932KB   

Musculoskeletal Disorders
Musculoskeletal disorder research shows that comprehensive ergonomics programs can improve and maintain the well-being of workers.
Musculoskeletal Disorders White Paper - PDF - 787KB   

Choosing a Chair Based on Fit, Comfort and Adjustable Features
Research is beginning to prove what ergonomists have long suspected, that supporting workers in high performance chairs positively affects comfort and productivity.
Choosing a Chair White Paper - PDF - 124KB   

Have You Heard The One About The Garage Door Opener And The Car Seat?
Pushing a button sure beats getting out of your car and lifting a garage door, right? Products designed with users in mind can transform our lives.
Have You Heard The One About...White Paper - PDF - 159KB   

Machines for Sitting
Sometimes how something comes apart is more important than how it comes together. This was the case when Steelcase began developing its new Think chair.
Machines for Sitting White Paper - PDF - 1.5MB   

One Giant Leap
In an independent field study, scientists reported that employees given Leap chairs and ergonomic training experienced significantly less body pain throughout the day.
One Giant Leap White Paper - PDF - 268KB   

Planning & Designing Highly Effective Nurses' Stations
Detailed ethnographic research on a wide variety of nurses’ station interactions— especially how caregivers perform their duties and how patients receive their care.
Planning & Designing Nurses' Stations White Paper - PDF - 425KB   

Privacy Rules
The push is on for patient privacy. Providers are increasingly affording patients and families the right to have confidential conversations with caregivers without fear of being overheard.
Privacy Rules White Paper - PDF - 207KB   

Building a Healing Environment
A growing body of scientific evidence increasingly proves that emotionally supportive interior design is a key component of better and safer healthcare.
Building a Healing Environment White Paper - PDF - 118KB   

A Very Special Cancer Center – A Prescription For Strength
At the Hannibal Regional Cancer Center patients have a place of spiritual uplift, where the environment includes a 100-gallon fish tank, a water garden and places for meditation.
A Very Special Cancer Center White Paper - PDF - 435KB   

Design for Healing
A health care space must be designed to encourage healing. One might expect that such amenities would increase hospital costs but results demonstrate that evidence-based design can actually save money.
Design for Healing White Paper - PDF - 221KB   

High Tech, High Touch
From electronic records to direct physician order entry, health care providers must use technology effectively and make it usable by both staff and patients.
High Tech, High Touch White Paper - PDF - 328KB   

Infection Control: A discussion with Dr. I.W. Fong
Dr. I.W. Fong, Director, Infectious Disease, St. Michael's Hospital, explains the things that should be considered when designing or renovating a healthcare facility.
Infection Control White Paper - PDF - 162KB   

Injecting Innovation and Creativity in Today’s Healthcare Environments
An interview with Phil Newbold, President & CEO of the Memorial Health System.
Injecting Innovation White Paper - PDF - 108KB   

Is Your Healthcare Environment Keeping Pace?
Understanding the environmental needs where changing technology and new work processes challenge the ever-growing demands of delivering quality patient care.
Is Your Healthcare Environment... White Paper - PDF - 303KB   

Obesity and Its Effects on the Spatial Environment
Creating an environment that provides both physical and emotional comfort is critical to the successful treatment of bariatric patients.
Obesity and Its Effects White Paper - PDF - 284KB   

Rethinking the Nurses Station
An interview with Kingshuk Das, an architect and strategic design planner with Steelcase Environments for Healing Initiative.
Rethinking the Nurses Station White Paper - PDF - 597KB   

Shaping The Future
An interview with Kingshuk Das, an architect and strategic design planner with Steelcase Environments for Healing Initiative.
Shaping The Future White Paper - PDF - 597KB   

The Greening of Healthcare: It's Not About the Money
Green buildings are not only good for the environment, but they can play a key role in the creation of a highly effective healing environment.
The Greening of Healthcare White Paper - PDF - 249KB   

Designing a Better "Third" Place
Designed to foster collaboration between teams of two to twenty-five, Steelcase’s Workspring center in Chicago gives knowledge workers a “third” place to work – one away from home and the office.
Designing a Better "Third" Place White Paper - PDF - 4.7MKB   

Outfitting the Pros
The demand for knowledge workers (20% - 45% of the U.S. workforce) is on the rise; so is the demand of knowledge workers for spaces where they can balance life and work.
Outfitting the Pros White Paper - PDF - 1MKB   

Millennials Make Their Mark
The youngest generation, the millennials, is bringing more to work than tattoos, flip-flops and iPods. They have new ways of communicating, collaborating and getting things done.
Millennials Make Their Mark White Paper - PDF - 261KB   

Amazing Space
People in the modern age, having mastered the mass-production of objects, turned next to the mass production of spaces, and the result is that we are more often lost than found.
Amazing Space White Paper - PDF - 80KB   

Philadelphia’s Mural Arts Program: Walls Can Talk
Jane Golden, the director of Philadelphia’s Mural Arts Program, sees art as a vehicle for social change and puts her murals where her mouth is.
Philadelphia’s Mural Arts Program White Paper - PDF - 845KB   

Say Hello to Generation Y
This technologically sophisticated young group promises to change the face of the workplace as surely as its Baby Boomer parents.
Say Hello to Generation Y White Paper - PDF - 139KB   

Still Lonely at the Top?
If you want to know what makes executives tick, take a close look inside their offices.
Still Lonely at the Top? White Paper - PDF - 755KB   

The Bewitching Hours
What makes a workplace friendly or unfriendly when you're on the graveyard shift?
The Bewitching Hours White Paper - PDF - 258KB   

The Business of Color
Findings from research about how color can be used in the workplace to impact people’s moods and feelings.
The Business of Color White Paper - PDF - 1.44KB   

Color: A Powerful Mood-Altering Tool
Feeling blue. Green with envy. In the pink. Our inclination to define emotions or states of being with specific colors seems almost instinctive. But is the link between color and human response actually deeper than these simple figures of speech imply?
Color: A Powerful Mood-Altering Tool White Paper - PDF - 90KB   

Visits to Inspiring Spaces
Can you think of a space that inspires you? Some highly respected designers tackle this question—and their answers may surprise you.
Visits to Inspiring Spaces White Paper - PDF - 338KB   

TED Conference 2005: Was it the Biology or the Chemistry?
Each year, a stellar cast of creatives goes to a three-day meeting in Monterey, California. What happens there and what difference does it make?
TED Conference 2005 White Paper - PDF - 1.2MB   

What Are You Waiting For?
We attempt to distract ourselves from the discomfort of waiting. In a hospital, office or on a train, a cell phone and a laptop can turn a waiting area into a temporary office.
What Are You Waiting For White Paper - PDF - 114KB   

Working by the Numbers
Discover the depth of workplace information that’s emerging as data from Steelcase’s workplace surveys are tabulated and learn how many companies are using these resources to their advantage.
Working by the Numbers White Paper - PDF - 645KB   

Creating Order Out of Chaos
TManaging the explosion of information in today's workplace starts with the individual. People need the opportunity to learn strategies for organizing their work and how to apply those strategies to suit their goals and individual work styles.
Creating Order Out of Chaos White Paper - PDF - 499KB   

Feng Shui: A Practice for the Office?
A science of placement and space design, feng shui is all about protecting and channeling positive "qi" (pronounced CHEE) or energy. Is it marketing or is it magic?
Feng Shui White Paper - PDF - 271KB   

Space As A Brand Experience
Corporate America is investing in the office as a brand experience. Welcome to the "narrative office" where some of the biggest global brand names are utilizing their office environment as a branding tool.
Space As A Brand Experience White Paper - PDF - 541KB   

Unleashing Hidden Creativity: Does Place Matter?
Many people report solving problems while showering, shaving, putting on makeup, drying their hair or brushing their teeth. So if business leaders are looking for more innovation from employees, should they forego new offices in favor of really fancy bathrooms?
Unleashing Hidden Creativity White Paper - PDF - 145KB   

What A Feeling
An interview with textile Designer Jane Wicks, Director of Design for the healthcare, hospitality and residential markets at Designtex.
What A Feeling White Paper - PDF - 180KB   

Go With The Flow
Acoustical, visual and mental distractions divert our attention from the task at hand. “Going with the flow,” is the ability to screen out superfluous stimuli - however, this is not as easy as it sounds.
Go With The Flow White Paper - PDF - 131KB   

The Little Red Caboose
Chances are you know a work-at-home parent who was “evicted” from their home office to make room for the kids. Some simply relocate their desks. Ten years ago, Dennis Hart moved to a caboose.
The Little Red Caboose White Paper - PDF - 84KB   

Working at Home: The Balancing Act
Working from home may help individuals struggling to lead balanced lives as well as the organizations trying to support them.
Working at Home: The Balancing Act White Paper - PDF - 607KB   

Workspaces For a Work-Anywhere World
Office spaces need to do more than they ever have in the past. Collaborative spaces have led the way in revolutionizing the workplace while increasing productivity and encouraging innovation.
Workspaces For a Work-Anywhere World White Paper - PDF - 143KB   

Dilbertville is Dead: The Open Plan vs. The Private Office
The era of the cubicle is quickly coming to an end. As open plan and interactive workspaces become the norm, huge gains in productivity and drive are being realized.
Dilbertville is Dead White Paper - PDF - 663KB   

Working in Four Part Harmony
Research shows that employees work in four distinct settings: "I", "you + me", "we", and "WE." Designing spaces that can adapt to each of these settings is becoming increasingly important.
Working in Four Part Harmony White Paper - PDF - 665KB   

Watch Closely Now
Observing individuals at work is the first step in understanding them. With understanding comes the ability to create work environments and products that are conducive to each individual’s needs. Today, skilled anthropologists and other social scientists are being called upon to help companies meet and even anticipate customers’ needs.
Watch Closely Now White Paper - PDF - 448KB   

Reworking the Office
The office of the future is coming. How will you be working one, five, twenty years down the road?
Reworking the Office White Paper - PDF - 728KB   

The Six Patterns of Work
Steelcase's ongoing research into how people work has resulted in the discovery of six distinct patterns of work. Understanding the patterns makes it possible to easily tailor workspaces to individuals so they can work in ways that fit who they are and what they do.
The Six Patterns of Work White Paper - PDF - 350KB   

The Business of Color
Bland and boring? Today’s typical office is a neutral world of beige or gray. Can color be used effectively in the workplace to stimulate creativity, high performance and other behaviors that drive business results? Findings from recent research suggest that the answer is yes.
The Business of Color White Paper - PDF - 1.3MB   

The Next Evolution Of The Personal Workspace
Most work actually happens through the efforts of pairs of people working together. Read the latest research on how working in pairs is the foundation for better learning, improved negotiation, problem-solving, and innovation.
The Next Evolution White Paper - PDF - 224KB   

Here Comes the Sun: What a Difference Daylight Makes
Offices need to be places where people want to be. Integrating natural light affords this opportunity while appealing to one of our most basic instincts: a love of the sun.
Here Comes the Sun White Paper - PDF - 62KB   

The Networked Individualist
A high functioning workplace needs to be a combination of technology, services and places that allow people to do their best solo and collaborative work.
The Networked Individualist White Paper - PDF - 63KB   

The Power of Social Networks
Why design offices to reflect the underlying social dynamics of the organization rather than it's formal hierarchy? It's all about social relationships, not the organizational chart.
The Power of Social Networks White Paper - PDF - 80KB   

What Color is Your Workspace?
How color, pattern, and texture in textiles influence the workplace.
What Color is Your Workspace White Paper - PDF - 113KB   

Livin' It: Whirlpool Brings a Touch of Reality TV to Management Training
When the young people living and working at the “Real Whirled” house graduate, executives-to be have lived it and learned it, and are ready to pass it on to others.
Livin' It White Paper - PDF - 66KB   

Workplace Security: Biosecurity
How personal is security on a daily basis? Are the techniques we see in the movies real? Or do they just belong in a James Bond or Charlie’s Angels movie?
Workplace Security: Biosecurity White Paper - PDF - 151KB   

Working the Rail: Amtrak's Acela Express
Acela Express is North America’s first high-speed train, a long-overdue answer to France’s TGV, Japan’s Bullet and Germany’s super-fast ICE trains.
Working the Rail White Paper - PDF - 50KB   

Familiar Places in New Spaces
We’re spending more time than ever at the office. But that alone may not mean the end of life as we know it.
Familiar Places in New Spaces White Paper - PDF - 135KB   

NCR in Scotland Rethinks Workplace Design
In a brand-new research facility at the gates of Dundee, Scotland, a remarkable building marks a seminal change for workplaces and productive organizations.
NCR in Scotland White Paper - PDF - 230KB   

A Pattern Language: Linking Security to Wayfinding
How do you help people find their way around, while at the same time, keeping them away from places where they do not belong?
A Pattern Language White Paper - PDF - 49KB   

Making the Cubicle a Better Place to Work
Recent trends are likely to make environ¬mental satisfaction even worse than what is represented in our popular culture by Dilbert™. But, without careful design, smaller cubicles can mean more noise, less privacy and light.
Making the Cubicle a Better Place White Paper - PDF - 357KB   

The State of the Cubicle, 2006
The workplace “cube” is not going away anytime soon. In this article, researchers, designers, marketers and salespeople share their observations regarding today’s scenario and the ongoing evolution of cubicles.
The State of the Cubicle, 2006 White Paper - PDF - 537KB   

Cincinnati Soars on its ‘Urban Carpet’
An environment that envelops all visitors, the Center for Contemporary Arts is a "journey of compression, release, and reflection" while exhibiting works by young and emerging artists.
Cincinnati Soars on its ‘Urban Carpet’ White Paper - PDF - 429KB   

DeVos Place: Looks Can Be Deceiving
With connections for power, voice, data and high-speed internet access throughout, visitors at DeVos Place need not go back to their hotels when they want to talk on the phone, check email, work on a laptop, or meet with colleagues.
DeVos Place: Looks Can Be Deceiving White Paper - PDF - 451KB   

Lost in Space?
Giantism is a fact of contemporary life, but is bigger always better? Designers talk about square-footage trends – what’s happening, why and what the implications are.
Lost in Space White Paper - PDF - 1.8MB   

PayPal: In The Nick of Time
PayPal’s new customer service and operations center in Nebraska is just what the online payment service firm ordered—a leading-edge facility that embraces e-commerce. Built in less than six months, it was also built in the nick of time.
PayPal: In The Nick of Time White Paper - PDF - 339KB   

Unlocking the Brain for Better Architecture & Design
A unique venture between architects and neuroscientists is connecting the latest findings about the brain to understand better how people experience architecture and interiors.
Unlocking the Brain White Paper - PDF - 573KB   

Reclaiming Buildings
Despite functional limitations, existing buildings of all ages can see new life. With thorough analysis, careful planning and design strategies that incorporate flexibility, even century-old buildings can become state-of-the-art.
Reclaiming Buildings White Paper - PDF - 382KB   

Sacred Spaces: Building Spirituality
For hundreds of years, little changed in the design of sacred spaces. Today, however, newly built sacred spaces can resemble coffeehouses, conference centers or even nightclubs.
Sacred Spaces: Building Spirituality White Paper - PDF - 441KB   

Adopting Change
Workplace design that is undertaken to support or effect new cultural behaviors must be managed in a way that places a high priority on active employee involvement and communication. Learn about change management and how it is an integral part of your planning process.
Adopting Change White Paper - PDF - 192KB   

The Next Evolution of the Personal Workspace
What happens when psychological and behavioral insights are systematically applied to workplace design? Read how new research has resulted in breakthrough ideas for how most people really work today.
The Next Evolution White Paper - PDF - 225KB   

The Importance of Quality Lighting in the Workplace
Light has a significant impact on our performance in the workplace. Research shows conclusively that when you get it right, lighting can increase an organization's opportunity for success.
The Importance of Quality Lighting White Paper - PDF - 395KB   

ASID Sound Solutions
Increasing Office Productivity Through Integrated Acoustic Planning and Noise Reduction Strategies.
ASID Sound Solutions White Paper - PDF - 387KB   

Assessing Workplace Intangibles
In the workplace, understanding intangible factors is just as important as understanding tangible financial results. By striking a balance between measuring the tangible and understanding the intangible, it's possible to reap a great harvest of workplace knowledge.
Assessing Workplace Intangibles White Paper - PDF - 425KB   

Measuring Business Results
The design and functionality of the workplace can have a significant impact on revenue, market share, and operational costs.
Measuring Business Results White Paper - PDF - 522KB   

Managing Order Out of Chaos
Managing information in today's workplace starts with the individual. People need the opportunity to learn strategies for organizing their work and how to organize their environments to support their different styles.
Managing Order Out of Chaos White Paper - PDF - 499KB   

Workplace Diversity: Supporting Workstyles
Diversity is much more than just how people look, in the workplace it can expand to include unique workstyles and behaviors. Check out the ten-question quiz to help determine if your workplace is working for you.
Workplace Diversity White Paper - PDF - 97KB   

Building for Effectiveness: Mount Royal College
Mount Royal College wanted to test the idea that the look of a workplace should be governed by what people do, not by their job titles.
Building for Effectiveness White Paper - PDF - 436KB   

Extreme Makeover for the Private Office
Lots of people have one. Lots of people want one. But are today’s private offices really all that great?
Extreme Makeover White Paper - PDF - 120KB   

Familiar Places in New Spaces Familiar Places in New Spaces
There’s a connection between people, work, culture and the workplace and many companies are trying to replicate the varied environment of everyday life. Interpreting these types of settings does more than create cool spaces - they help bring life to work.
Familiar Places in New Spaces White Paper - PDF - 140KB   

The Privacy Factor
When it comes to interruptions, the phrase "one size fits all" holds true. What bothers one does not always bother another. Fortunately, there can be great benefits to an organization that takes privacy seriously.
The Privacy Factor White Paper - PDF - 165KB   

The Uno Chair Rocks MoMA
Why did the Turnstone Uno chair find a place in MoMA's retail store and gift catalog? This article traces the importance of modern design in American life.
The Uno Chair Rocks MoMA White Paper - PDF - 366KB   

Topo: Products Designed with End Users In Mind
A recent conversation with Metro’s development team provides a few insights into the process that leads to their success. It turns out it’s all about people-not the people designing the products, but the people who will be using them.
Topo White Paper - PDF - 149KB   

Semco: Work + Space = Freedom
It's a quiet oasis, a restorative place, designed to bring together Semco's diverse corporate groups, which had previously been scattered among various buildings. Few people "own" their own workstation - instead, they reserve their space for the day and roll their files to where they will be working.
Semco: Work + Space = Freedom White Paper - PDF - 346KB   

Alternative Officing Strategies
Space can be a powerful tool for leveraging, encouraging, and stimulating organizational effectiveness. See how change in the physical environment - along with changes in culture, technology, and business processes - can be factors in achieving workplace goals.
Alternative Officing Strategies White Paper - PDF - 342KB   

Flat Panel Monitors: "Expensive" Technology That Saves Money
While Flat Panel Monitors may cost up to three times as much as comparable CRT monitors, they more than make-up that difference with significant cost savings.
Flat Panel Monitors White Paper - PDF - 131KB   

BlueSpace*: The Office of the Future Has a Mind of its Own
Imagine an office that instantly responds to your arrival by adjusting its temperature, lighting and airflow to your preferred settings...
BlueSpace* White Paper - PDF - 237KB   

Gaelic Revolutionaries
Ireland’s state-owned telecommunications company invites towns with fewer than 30,000 residents to vie for the title, “Information Age Town,” and win 15 million Irish pounds.
Gaelic Revolutionaries White Paper - PDF - 178KB   

My Beeping Job
The distinctness of home and work merge at an intersection called “the worker” who must decide to ignore or act on an ubiquity of buzzes, beeps, rings, pages or e-mail.
My Beeping Job White Paper - PDF - 58KB   

Technology: Flat, Fast and Fashionable
Smaller, smarter technology impacts the way we work and live. From waistlines to cell phones, life is getting smaller, flatter and faster.
Technology: Flat, Fast and Fashionable White Paper - PDF - 174KB   

The Flat Screen: Illuminated
A roundtable discussion about the impact of flat screen technology in the workplace. Panelists shared their knowledge and views from technology, information systems, as well as workplace perspectives.
The Flat Screen: Illuminated White Paper - PDF - 581KB   

Cut the Cord
Cell phones, PDAs and laptop computers are everywhere. Technology adoption rates are at an all time high. Many people are wondering what the impact of all this communication will have on work process and the workplace.
Cut the Cord White Paper - PDF - 349KB   

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