This year's Healthcare Design Conference & Expo set a new benchmark for what it means to design for the future of healthcare, with a powerful emphasis on belonging, inclusion, innovation, and sustainability. As healthcare interior solutions providers immersed in this year’s presentations and case studies, our team recognized several transformative themes and actionable lessons standing out for our industry and our clients.
Behavioral Health Takes Center Stage
One breakthrough evident throughout the conference was behavioral health design’s move into mainstream healthcare. No longer a specialized niche, behavioral health strategies are now woven into broader care paradigms. Projects showcased environments that restore dignity and comfort while upholding safety and durability as non-negotiables. Designs have shifted from stark and institutional to warmer, softer, and more residential, reflecting trauma-informed practices that nurture patients and staff alike. Sessions uniquely emphasized scalable, adaptive solutions for adults, children, and neurodivergent patients—empowering all providers to meet the escalating national demand for holistic behavioral healthcare.
Belonging, Inclusion, and Health Equity
Another central idea echoed throughout the conference was that healthcare spaces must foster a true sense of belonging and inclusion for all—patients, families, and staff. The “Design for Belonging” framework, led by thought leaders from Providence and NBBJ, showed that patient satisfaction and even outcomes are heavily influenced by how physically and emotionally welcomed people feel upon arrival. Practical interventions—such as inclusive signage, a flexible mix of seating types, trauma-informed security approaches, and clear wayfinding in multiple languages—were backed by robust patient and caregiver feedback. Quantitative tools, like the Ambient Belonging Scorecard, revealed that higher belonging scores correlate with better satisfaction and lower instances of patients leaving without being seen.
Providence’s Health Equity Fellowship projects provided further evidence: equity-driven improvements, from accessible design to increased focus on social drivers of health, reduced disparities and improved population outcomes. In every design, acceptance, connection, safety, and the fulfillment of basic needs must be prioritized intentionally, not treated as afterthoughts.
Innovation in Facility Planning and Technology
Another highlight was the Prosser Memorial Health case study and the exhibition of future-ready, all-electric critical access hospitals. This project, a collaboration between bcDESIGNGROUP and Henderson Engineers with furniture solutions by One Workplace, tackled the dual challenge of rural healthcare resilience and environmental stewardship. By converting to all-electric operations and optimizing facility layouts for efficiency and safety, Prosser Memorial Health improved patient throughput, cut emissions, and maintained high staff and physician satisfaction
Similarly, modular and prefabricated construction solutions highlighted how technological advances can reduce construction timelines, support flexible use cases, and better align care environments with evolving patient and clinician needs. The DIRTT Cove, for example, offers a fully equipped, compact clinical exam setting, advancing operational optimization while preserving comfort and experience for patients and providers alike.
Community, Rural Health, and Adaptability
Sessions acknowledged longstanding challenges faced by rural and community hospitals: staff shortages, funding, access, and rapidly changing care models. Leading projects addressed these obstacles with creative solutions like hub-and-spoke facility layouts, telehealth integration, and mobile health units — ensuring even the most remote communities benefit from holistic, human-centered care environments.
Community engagement in healthcare is also evolving. The Henry Ford Health expansion in Detroit, for example, demonstrated what’s possible when health systems embrace neighborhood partnerships, supplier diversity, climate pledges, and a commitment to economic and design justice.
The Path Forward
For those of us creating and delivering healthcare environments, these insights demand a holistic, proactive approach. The best solutions are rooted in robust data, input from those we serve, and a relentless focus on both equity and adaptability. Whether designing flexible entry experiences that promote safety and security, fostering belonging through inclusive amenities, or delivering high-performance sustainable buildings, every detail matters.
Nightingale Gold Award
Nightingale Silver Award
Innovation Award/Nightingale Gold Award
The 2025 conference was a vivid reminder to us all: human-centric innovation, sustainability, and real community engagement are the foundation for the next generation of healthcare design. Our One Workplace Healthcare team embraces these priorities, supporting our clients and design partners in the evolution of healthcare environments. And we'll be sharing more healthcare design solutions soon, stay tuned.